Road Rage Murder in Aurora

There's an urban legend that, if you see a car at night with their lights off and you flash your brights at them, you may be triggering a gang initiation where they will hunt you down and kill you.

It's the first thing I thought of when I heard the story of what happened to a young man who lived in our town. He was riding home with some friends, when an SUV came up behind them on the highway, tailgating them, and started flashing their brights. The driver flashed his brake lights at the SUV, at which point the SUV moved over to the right, pulled alongside, and fired shots into their car, fatally wounding the man.

NBC 9 News · KDVR Fox 31 · Denver Channel ABC 7

I can't imagine what they must be going through. To have such a random and senseless act of violence inflicted on them, and then to know that the murderer is still out there; I know it makes me angry and scared just thinking about it, and I never met this young man.

April Bandwidth

In	70.19 GB
Out	7.45 GB
Total	77.64 GB
Comcast's measurement	67 GB (-10.64)

While not quite falling back to the "cable-era" numbers, it's still quite a drop from last month. I have noticed the older kids seem to pick out a DVD off the shelf more often than hitting the Netflix queue lately, and even during the day at work I haven't seen my Xbox account signed in watching Netflix as often as it did last month. Definitely not to say that it's not getting used, just that it's starting to balance out between our other entertainment options a bit.

Provident Lending? More like Provident Annoying

So, we were closing on a house on behalf of my mother, who is moving nearby. The terms of this are fairly amusing and will be the subject of another blog post, but this one is just a rant to say:

Never, under any circumstances, use Provident Lending.

Last week was the first scheduled closing date. My wife had scheduled to do the closing at 5pm, so she could come by work and leave the kids with me and I'd only have to leave work a little early. As I got home, I found a series of messages on the answering machine. The messages were asking my wife to get to the office in ten minutes, because the lending company, Provident Lending, had decided they did not want to do the closing at 5pm and wanted to do it immediately, and if she did not get there in 10 minutes, it would be a few days before closing could happen again. (Apparently, when a lender does a "funding", it is for a specific date and time, and if it does not happen, the funding must be reissued.)

While it is true that the call should have gone to my wife's cell phone instead of just left at home (the realtor said she seemed to have lost my wife's cell phone at that moment), it wouldn't have helped. The Denver area is quite large, and even if my wife had been home to receive the phone call, and even if she would've been able to instantly get in the car and start driving as soon as the call came in (an unrealistic expectation with a toddler and an infant), it would've been physically impossible for her to reach the office in 10 minutes or less. Add this to the complication that, at the time the calls came in, she was on her way to pick the two older boys up from school, and it's hardly any surprise closing did not happen that day.

The closing today ran a little long, because Provident Lending is extremely picky in what they accept for documents. The power of attorney form had to be their own, because they require extra information that is not present on a "standard" form. They rejected two signatures from my wife where she left out the word "by" between her name and my mother's. And they rejected one signature from the representative from the title company because "it appeared to be crossed out" — there was an extraneous horizontal mark on one of the letters that no one else could even see. (According to those who have worked with Provident Lending before, they will also reject signatures if you write sevens with an extra horizontal line on the same grounds, that they "appear crossed out".)

To quote my wife:

They were completly ridiculous in their demands, delayed the closing a week due to them not getting documents ready (they had everything they needed), and wanted to reject closing documents because the notary's signature had a small mark inside a single letter and it "looked like a cross-out" We couldn't see this mark. And we were informed by the Title Company that this is their normal practice.

It's as if they didn't really want our business. Which is fine. The broker who set us up with the realtor has apologized for this (he is covering the $50/day cost their last-minute deadline and refunding delay would've cost us out of his own pocket) and swears he will never use them again; and the next time we do any financing, you'd better believe we will not be doing business with Provident Lending.

Last time, on General Highschool

Remember the story of the Lower Merion School District (just northwest of Philadelphia, PA) and the complaint that they busted a student while they were remotely using his camera to spy on him in his own home? Naturally, an investigation was launched, at which time the Philadelphia Federal Court ordered the school not to remove or destroy any evidence, to which the school agreed.

Remember, too, at the time, the school district insisted that it only activated those cameras when there was reason to believe the laptop was stolen (which they insist they had cause to believe in this case), and that they have only done this a total of 42 times.

A new motion filed last week alleges that, after investigating the evidence stored on the school district's computers, there were over 400 pictures taken alone of the student in his room, along with "thousands" of pictures of other students. The investigation also turned up screenshots of IM conversations and — perhaps the most damning evidence of all — emails commenting on the pictures, with one of the staff saying it was "like a little soap opera", with an administrator's response, "I know. I love it!"

Whether the spokesman for the school district believed what he was saying about the laptops being activated only in cases of stolen laptops and only being activated less than four dozen times, I don't know. But it's becoming increasingly obvious that this is not true.

This should, at the very least, serve as a warning. This kind of monitoring power is bad, mm'kay? Honestly, I don't think I would trust myself to have that kind of power and be able to resist the temptation of turning it into my own personal little soap opera; and honestly, I wouldn't expect anyone to trust me with that power, even if I were behaving responsibly.

March Bandwidth

In	110.44 GB
Out	7.91 GB
Total	118.35 GB
Comcast's measurement	103 GB (-15.35)

If there was ever any question that switching from watching TV over broadcast cable to watching videos streamed over the internet for entertainment would have an effect on bandwidth, this should answer it.

There are certain viewing habits I've noticed from my family that make for a rather "inefficient" use of data. For instance, my kids like watching videos multiple times. As my toddler is watching the same episode of Kipper the Dog for the third time in a row on streaming Netflix, those video bits are being streamed over the internet from Netflix's servers anew each time. I also noticed that videos that I know for certain that we already own on DVD were being watched via Netflix. Why? Because it was just easier to pull them up on an on-screen menu than to try and dig through the pile of kids' movies to find it.

Still, while all these "wasted bits" did make for a few high-volume days, they were in enough of the minority that the entire month still managed to come in under half of the monthly cap. There would've had to have been quite a few more high-volume days to even come close.

Although I'll certainly admit to feeling nervous when this month started. With what turned out to be the highest-volume day hitting so early in the month, vnstat was predicting a much larger monthly total for a while.…

The meter is here at last

After "only" 18 months from the time Comcast officially instituted the 250GB/month bandwidth cap on residential internet service, I received an email this morning announcing the roll-out of their bandwidth meter to Colorado. So now, I can finally get an official reading of what Comcast thinks my usage per month is (versus what my own measurement says).

In addition to showing you your current month's use, it shows a graph of your previous three months; so I was able to compare my own measurement with the graph. Although the number they show for the current month is just about even with what I'm measuring so far, there's actually quite a difference between the numbers they show per month for the last three than what I came up with:

I'm not sure if I should breathe more easily that they're measuring less than I am. What is the source of this mismatch? Will there be a month when they measure higher than I do, and will that measurement be high enough to cut me off?

Incidentally, I thought it was with no small bit of irony that the email announcing the bandwidth meter came on the same day as an email announcing their "Secure Backup & Share" offering. 2GB of online storage comes free with the internet service, but for $10/month (or $100/year), you can increase that storage to 200GB. Of course, if you attempt to use that 200GB of storage within a single month (e.g., you upload 200GB, your hard drive crashes, and you go to download that 200GB again), you'll exceed your bandwidth cap and get your internet service disconnected.…

February Bandwidth

In	58.53 GB
Out	5.08 GB
Total	63.61 GB

This should make for an interesting month. What makes February so special is that it's the last month that we had cable TV. We're becoming more used to the idea of streaming Netflix movies whenever we want, and the $60/month for mostly-unwatched TV just wasn't worth it.

I almost regretted cancelling the cable bill when I realized the Duke/UNC game was on ESPN over the weekend (a mere two days after losing cable, of course), but I quickly got over that when I found the game broadcast on ESPN's website.

The question remains, of course, will the complete removal of cable and the complete dependence of the internet (and prepurchased DVDs) for video entertainment have an impact on bandwidth? We'll find out just how big of an impact in next month's exciting episode!

Cutting the Cord

The price of our cable TV service has increased steadily over the years. Right now, we pay close to $60 a month for "Expanded Basic", which is the lowest option that gives us Disney and Nickelodeon. It's just plain old "analog" cable, which I prefer for a few major reasons: first, there's no extra equipment, I can take a "cable-ready" TV to any room in the house, plug a coax cable between it and the wall, and get all the channels I need; second, there's no extra cost for that extra equipment; third, the service is just plain cheaper. Comcast did let us try out digital cable for three months with no obligation once (with no change in price during our trial even), and although the digital box was neat, especially being able to pause and rewind live TV, it just wasn't going to be worth how little we'd use it.

With more and more content available over the internet, and the fact that our kids seem to consistently opt for watching a DVD over the TV, the need for a pipeline of predetermined, commercial-laden programming just isn't there. We can take that $60/month and put it to much more useful purposes. That's two or three new DVDs a month (even more if they're the $5 discs with old cartoons that my boys have enjoyed lately); or a new release video game; or half way to a nice universal remote that runs the TV, DVD player, and the Xbox; or simply $60 that we just don't have to spend.

Besides watching DVDs, we also have Netflix (whose basic sub-$10 service, with one-at-a-time disc by mail and unlimited internet streaming, is more than sufficient for our viewing habits). When I hear a rumor of a TV episode I absolutely have to see (such as South Park's "Dancing with Smurfs"), it's on the internet in one form or another. Anything else, we just don't care about. We've never seen Heroes, never rescheduled our week around Lost, never lamented missing an episode of American Idol. And I don't feel bad about it at all.

The only thing we might miss is the toddler shows — no Mickey Mouse Clubhouse, Handy Manny, Dora the Explorer, Little Einsteins, or Backyardigans to throw on for the 3-year-old. But then, his attention span never lasted a whole show, anyway, so it's hardly a big loss.

The Comcast service rep that I talked to didn't give me a hard time at all when I called to cancel the TV service. He did say there were less expensive TV options, but I told him that I'd rather just completely cancel it, and he didn't give me any more push back. In fact, the process was a lot more smooth than I was expecting. (Thank you, Comcast, for having a friendly and helpful representative on the other end of the line. He suggested an option, then accepted my decision without complaint.) In about a week, we will have officially cut the cord on cable TV.

The next step will be shaving a few bucks off the phone bill by moving from Comcast's $45/month VOIP offering to something a little more affordable as well. Ooma looks pretty appealing, although I do wonder about their business plan (can they really survive on "no monthly fees ever"?). Vonage is a possibility as well.

Welcome to George Orwell High School

There's a story breaking about a boy in the Lower Merion School District of Ardmore, PA who was busted for "improper behavior". What is making this story so exceptional (and frightening) is how, apparently, this behavior was discovered. In this school district, students are issued Macintosh laptops, which, as one might expect, are installed with various lockdowns and security software in place. However, it seems, part of this "security software" includes the ability for the school to remotely activate the laptops' built-in webcam; and the student's "improper behavior" was caught on this camera in his own home.

The school has come out and said the camera is only activated in situations when the laptop is considered "stolen", except they have not indicated that this was one of those situations. This seems clearly a case of a school violating students' privacy and grossly overreaching their bounds by policing kids in their own homes. It already has the interest of the FBI, who are investigating the school, which has already backed off on their supposedly-benign security policy.

The more that comes out on the story, the worse the school sounds, too. It seems that the "inappropriate behavior" that was "caught" by the webcam was the student eating candy. At home. Busted because the candy "looks like" drugs when viewed over a shot over a surreptitiously-controlled webcam.

The software itself, which is analyzed in this Stryde Hax blog post plus a link to a hands-on with an actual Lower Marion laptop on the Save Ardmore Coalition blog, is pretty scary. Besides its constant "phoning home" with location and pictures, there's apparently a lot of insecurities in the way it runs (rather ironic for a supposed "security" program).

I can only say that any equipment that my children are issued by our schools (which aren't giving laptops away yet), I will be analyzing closely. Not only will I be monitoring my network, but cameras and microphones will be covered with an adequate supply of electrical tape.

January Bandwidth

In	56.50 GB
Out	6.46 GB
Total	62.97 GB

Here we are, in Month 16 of capped internet usage (incidentally, Comcast's alleged bandwidth monitor is still absent from my account page). January, apparently, was a heavier use month, although off the top of my head, I'm not sure why. Aside from what looks like a couple of big movie days (although one on a Thursday is unusual — did I download something that day?), the overall usage seems to have increased a bit.

It could have something to do with my getting a new Zune media player and subscribing to several audio and video podcasts. The added bandwidth might be enough to cause an uptick in general activity.

It's interesting that I can't seem to identify a single definite cause, though, and yet data consumption has definitely increased. It could be evidence that, as we become more dependent on the internet generally, usage will just keep going up without even realizing it, and what seems like a reasonable cap today may be restricting tomorrow. Or it could be that there's a perfectly reasonable explanation that my geezerly brain just can't recall. Or it could be just a fluke. We'll see.…

Total Bandwidth for 2009

In	396.21 GB
Out	67.38 GB
Total	463.57 GB

I thought it'd be fun to get a yearly total for bandwidth, since I had the numbers available. The total is less than two months' worth of data allowed by Comcast's 250GB/month cap. It looks like all the HD video streaming in November definitely had a noticeable effect, though.

Bandwidth for December

In	34.09 GB
Out	5.93 GB
Total	40.02 GB

Numbers dropped way down this month, in no small part due to the lack of streaming a lot of HD movies on Netflix. In fact, one of the TV series I was watching had some episodes not available for streaming, and so I used my one-disc-at-a-time DVD plan to get the actual disc from Netflix.

The end-of-year spike comes from something new. I have been getting a "Zune newsletter" in my email, either as a result of playing with the Zune software a while back or the change of the Xbox 360 music and video marketplace to use the Zune marketplace. In this newsletter, they mention the occasional free song or TV show episode to download, and I decided I'd go ahead and check it out.

So, I installed the Zune software (which, while I've derided as a media player, is needed for marketplace browsing) and downloaded a few shows, like the Mythbusters holiday episode and a cartoon or two.

I also checked out their podcast section, and I found not only the two podcasts from GeezerGamers.com (one of which I actually co-host) and a couple other gaming-related podcasts, but a handful of audio and video podcasts from my church! So I subscribed to a bunch of feeds, which downloaded a few extra bytes. I just hope I can find time to listen to them in addition to the audiobooks I get from my Audible.com subscription.

31 flavors of Windows

I bought my wife an upgrade to Windows 7 for Christmas. There was a deal on the upgrade package to Windows 7 Professional when I placed the order for the laptop she was getting me. Now, according to what I've seen on the intertubes, and even according to the instructions that came with the upgrade, if you're upgrading from Windows XP, you have to do what amounts to a new installation, wiping out your existing XP software and creating a new Windows 7 system. However, if you're upgrading from Vista, you can do a simple in-place upgrade. Just click "Ok" a few times, and soon you'll have a working Windows 7 system, with all programs and software installed.

Imagine our surprise, then, when the installation process moved forward a couple screens and then informed us that you cannot do an in-place upgrade from Vista Home Premium to Windows 7 Professional.

Why do they confuse the whole issue? As far as I can tell, there are no real differences between the OS versions, just later versions have some additional features. Theoretically, they could sell just one OS and the extra features as separate products. But then I guess they'd have to put their other features (like BitLocker, one of the features in Ultimate lacking in the "lesser" versions) out on the market to compete with other similar products (like the free and arugably superior TrueCrypt), instead of trying to hook people in by bundling it with the OS. (Isn't this the same behavior that landed them in court in the 1900s over Internet Explorer? Maybe it's not an issue now because it's only "bundled" if you pay extra for the extra software.)

Choking on this particular upgrade path doesn't even make sense to me. Isn't Professional supposed to be a superset of Home Premium? Why couldn't the upgrade disc add features that weren't there before?

But choke it did, and now my wife is in the process of collecting the installation files and a list of all software she will need to reinstall, because Windows does not work as advertised or documented; Windows 7 will not upgrade in-place over Vista, if it is "uncomfortable" with the mix of flavors.

Indoor plumbing is not a new thing

Sometimes, I'm in the bathroom at work for more than a fleeting moment (I'll spare you the details of why), long enough to hear a few people (presumably co-workers, and tenants and guests of other offices on our floor) come in to do their business. It never ceases to amaze me how often I'll hear someone come in, relieve himself, and leave — without either washing his hands or so much as flushing.

I wonder what goes through their minds that causes them to not flush. Are they so proud of what they've accomplished, that they want to leave their creation for the next person to appreciate? Do they think they are just so important or in just so much of a hurry that the half-second it takes to push the little flusher handle is too much of a burden? And worse, is this how they behave at home, too? Are their home toilets full of their bodies' waste processes? Do they only flush once a day, or weekly, or at all?

And what of the lack of the washing of the hands? I had hoped that with the whole "swine flu" hype (which I think is probably way overblown anyway), people might be a little more conscious of wanting to stay healthy and keeping clean; and yet, here are people throwing cleanliness to the wind. This is even more annoying, considering that their lack of hand-washing is going to spread germs around, starting with the same door handle I'm going to be using soon to exit the bathroom myself, after I've already gone through the trouble of washing my own hands.

Seriously. Flush toilet, wash hands. These are not new concepts. These are not hard things to do.

Bandwidth for November

In	75.58 GB
Out	5.70 GB
Total	81.27 GB

This was a big month. Netflix had the Star Trek Original Series Season 1 collection available for streaming in HD. At the start of the month, they said it would only be available until around the 24^th, so I tried to make sure I watched all of it by then. (It was only after I managed to finish the series that they removed the deadline, of course.) So, November shows the effect of watching twenty-nine 50-minute episodes of streaming high-definition video (in addition to a handful of standard-def videos and movies here and there).

Managed to hit about a third of the cap.

Bandwidth for October

Received:	41.31 GB
Sent:	5.87 GB
Total:	47.18 GB

The first weekend was another General Conference broadcast from our church. We're making more use of Netflix as well. Sundays, since I don't play video games, I usually spend the night catching a couple episodes of old TV shows or movies. The kids like watching episodes of Mythbusters, too; and sometimes my wife will put on a Thomas the Tank Engine movie during the day for the toddler.

Most of it so far has been standard-definition video, though. As it happens, the first season of the original Star Trek is on Netflix streaming in HD video, but I noticed it is not going to be available after a date in late November. (Why the limited time, I wonder?) So I've been trying to watch as much as I can while it's available. We'll see what effect close to 20 hours of HD video has on bandwidth next month, and how close that comes to the ever-looming cap. Stay tuned!

Little of interest

Interest rates are at an all-time low. According to the little dancing ads that surround my Hotmail account, they are so low that President Obama is begging me to refinance my home mortgage. (He's also begging me to get an education loan to go back to school, and to lose weight by OBEYING ONE RULE.)

I actually find this annoying. I've already refinanced my home, so it's about as low as it's going to get for a fixed-rate mortgage. My vehicles are paid off (one, I paid cash for; the other was financed at 0% and was paid off last year). I am currently not in a position where I am borrowing money, but trying to save it. In addition to money withheld from my paycheck for my IRA, I have money automatically transferred each paycheck to savings accounts for myself (short- and long-term), and one for each of my kids.

Each of those savings accounts earn less than 1%.

I do have a brokerage account, but I try not to do too much with it, because any time I fiddle with it, I end up losing more money.

It is extremely frustrating when I'm trying to be financially responsible and saving money, yet the interest rates are so low, it's not worth saving any money. I might as well line my mattress with the cash.

Except, here's the funny part. As I'm going through my mail, I notice letters from my credit card providers, saying that they are raising my interest rates. These rates, that are allegedly tied to the federal prime interest rate, are already over 20%, and they're the only interest rates going up.

I suppose it's a good thing that I don't carry a balance and therefore don't pay interest (except for those rare occasions when they don't let me pay my bill and penalize me for "my" failure).

Maybe what I need to do is start my own credit card. Then I can earn interest that's actually worth something.

Bandwidth for September

Received: 44.60 GB
Transmitted: 6.16 GB
Total: 50.76 GB

Not quite as high as August, but September puts on a decent show. The spike on the 27^th — the second-highest day on record so far — comes from keeping two kids with fevers home from church and trying to keep them entertained.

Still, a back-of-the-napkin calculation shows that I'd still be (barely) under my bandwidth cap for the month if that day was every day for a month.

Rocky Mountain Bank - Our Mistake = No Gmail For You

This is just beyond ridiculous and insulting.

Wyoming-based Rocky Mountain Bank made a big error, sending a list of highly personal information (including names, social security numbers, and loan information) to the wrong Gmail account. A rather big whoops, but there it is.

When they discovered their mistake, they sent another message to that account to ask the owner not to view the previous message. Probably not the most correct course of action — could they trust the person to be honest, even if they said they deleted it without reading it? It would've been wiser to consider the information already compromised, and to take steps to protect the compromised accounts and their owners' identities (e.g., one of my lenders paid for credit monitoring for me for a time when they had a security breach).

When they didn't get a reply from the Gmail account owner, they asked Google for the owner's personal information (presumably so they find another way to contact them). Google did the right thing and refused to turn over personal information about one of their customers without a court order.

The bank then filed for that court order to not only disclose the Gmail account holder's information, but to have that user's Gmail account shut down — and the court granted it.

This is disgusting on a number of levels.

First of all, it would be as if, if they mailed the wrong document to your house, they got the court to order the USPS to come and destroy your mailbox.

Secondly, it's not unlikely the user in question never saw the email. I get emails allegedly from banks all the time that I never do business with — they're phishing scams looking for me to enter my password. I delete them without a second thought. If I got a random email from some "Rocky Mountain Bank", I'd delete that, too. Assuming these emails even made it past Gmail's spam filters, it's not outside of possibility the account owner deleted them himself.

Third, to deactivate the user's entire email account because of their screw-up goes way beyond their bounds. I use my Gmail for a lot, including business-related correspondence (not to mention it's my credentials other services, including this blog). What right does some third party have to shut off my business activities because they sent me something by mistake and that I probably never even looked at?

They made a mistake. Fine. It happens. Heck, I remember when I used to get emails detailing AOL's plans to expand dialup service in South America (it was entertaining, but not particularly useful — the emails I mean, although the same could be said about AOL). But suing to shut down an innocent person's email for their mistake is, at best, bullying and heavy-handed, and, at worst, a violation of Constitutional rights. Shame on you, Rocky Mountain Bank. If I ever have the opportunity to do business with you, it will only to be to tell you "No way."

I hope this Gmail account is owned by someone who does use it and has a brain, because I really want to see a counter-suit filed on this.

Our home away from home

My wife is back at Children's Hospital, this time with the baby (and toddler in tow; I'll be picking him up later). Although he was fine when we brought him home, he had been spitting up more and more, to the point where he was forcefully spewing not long after every feeding. We had planned on waiting to take our little "fountain of youth" to the doctor at his regularly-scheduled appointment tomorrow, but it had gotten bad enough that we decided to go ahead and make a call today.

My wife can't remember the exact name of the condition, but after a quick google, it looks like pyloric stenosis. They have him hooked up to an IV already, and they are scheduling him for surgery sometime tomorrow. According to the doctors, this is a very safe (and non-emergency) surgery. If he gets a morning appointment, he could even come home as early as tomorrow night.

Although I'd rather not have to go back to the hospital, at least it should be a pretty short and uneventful stay; and after this, my wife may not have to bring several changes of clothes (for the baby and for herself) everywhere she goes.