So, my mother was supposed to fly out on business today. We called to see if she had made it and if there was anything she needed. What did she say?
They downsized her plane and bumped her because she did not check in the day before the flight.
The next flight available? Tomorrow, 4pm.
So any and all plans she had for today and tomorrow, including business meetings, have to be canceled or rescheduled.
Add this to other horror stories we've heard first-hand — including friends of ours who were bumped at the last minute and forced to delay their return home for a whole weekend with their two young children (did I mention that the airline had already put their luggage on the flight, so this family of four had no clothes for that weekend?) — and is it any wonder why I'd rather spend hours in a car driving to far away destinations than giving any money to this industry?
And this is before factoring things in like insane surcharges for every little thing, and your choice of rape or pornography to get through security.…