Our internet service was out this morning. Since we have VOIP, that meant the phone was out, too. So I picked up my cell phone and called 1-800-COMCAST, hoping that if I reported the problem before I dropped the kids off at school, it'd be fixed by the time I came back home to work. The call went something like this:
Please enter the phone number where you have service, or wish to order service.
For English, press 1. Para espagnol, numero 2.
To report a problem with your service, press 1...
For cable TV, press 1. For internet, press 2. For home telephone, press 3.
Did you know you can visit our website for service requests? Just go to www.comcast.com/service to chat with a live customer service operator!